Return & Exchange.
Thanks for shopping at www.resanskrit.com.
How to Return or Exchange your product?
If your goods are damaged or if you receive an incorrect product, we would be happy to provide an exchange the goods with new product.
IMPORTANT - When you receive the package, please make sure to record an unboxing video to avail return/exchange or raise damage-related concerns.
In case of damaged/incorrect products – contact must be made within 24 hours of receiving the products by email email@example.com (or on WhatsApp +91 8668944907) notifying us of any damage to the product along with pictures. The arrangement for pick up and courier will be made for damaged and incorrect products. Upon return, the article will undergo a quality control check to ensure the quality problem is found to be our responsibility rather than misuse or abuse of the product outside of our control. Once the returned product passes the quality control check to ensure it is unused and in its original packaging stage, an exchange/refund will be dispatched. The merchandise must be returned in their original containers, and in their original packaging (where possible).
Please include the original product tags and packaging while returning the products. In the interests of hygiene, we may refuse returns where it’s obvious that the item has been worn, washed or soiled.
Please note - Returns are not applicable in case of calendars, notebooks and posters.
If you have any questions on how to return your item to us, contact us.
or WhatsApp us on +91 8668944907