Refund & Exchange Policy
Thanks for shopping at www.resanskrit.com. If you are not entirely satisfied with your purchase, we’re here to help.
Refund and Exchange information
If your goods are damaged or if you receive an incorrect product, we would be happy to give you the following alternatives.
- Exchange the goods with new product
- Give you a full refund for the price you paid for the goods
Please note, you will have 24 hours to contact us an item from the date you received it.
At ReSanskrit, every care is taken to ensure your poster or frame is well packed before it is dispatched. We take extreme measures to ensure that your order arrives in pristine condition. However due to the delicate nature of these products, in rare circumstances items can arrive damaged. We are unable to take responsibility for any loss or damages of products in transit. But we will make contact with the relevant courier to track your package or initiate a claim for lost products.
In case of damaged products, contact must be made within 24 hours of receipt of the products by email [email protected] notifying us of any damage to the product along with pictures. Upon return, the article will undergo a quality control check to ensure the quality problem is found to be our responsibility rather than misuse or abuse of the product outside of our control. Once the returned product passes the quality control check to ensure it is unused and in its original packaging stage, an exchange/refund will be dispatched. The posters, art prints or merchandise must be returned in their original containers, and in their original packaging (where possible).
In case of returning the product, we request the customer to kindly arrange for a courier. The cost of the return shipping shall be bearable from the customer side. The package should be returned to the following address:
ReSanskrit Publications LLP,
If you have any questions on how to return your item to us, contact us.